Tips: Protecting yourself against fraud

Maddingly, as the number of cases of COVID-19 increase across our country, so too have the efforts by fraudsters to tap into our fear around this disease and to profit from it. From door-to-door sales people selling fast COVID-19 tests, unsolicited calls and texts offering suspect advice and a vaccine, or urgent emails and texts requesting personal information, the scams are out there.

From malware attacks and phishing to ransomware and pharming, the range of scams out there is growing. Here are some practical tips about how to protect yourself when banking online.

Remember, information is our best defence. Head to the Government of Canada's website,, for more.  Above all else:

  • Never give out personal or financial information to unsolicited contacts who may email or call you.
  • Our credit union will never ask for personal or banking information like a PIN or password by text (SMS) or email.
  • Be suspect of any email or text that claims to be from IC Savings no matter how ‘real’ it looks.
  • Accept only the Interac e-Transfer® you were expecting, not the one from an unknown sender. Sign-up for Autodeposit if you haven't already.
  • Choose strong passwords and keep them private. Never share them.
  • As tempting as it may be, never allow "auto fill" or "auto-remember" of your password or personal information.
  • Do not use public Wi-Fi or public computers when banking online or on a mobile device.
  • Once finished with banking, close the browser, clear the cache of its browsing history and disconnect from the Internet.

Find Branch/ATM

Enter address, postal code or branch name